Notifications

Notifications

Required Role: All Roles
Plan Required: All Plans

Understand and manage notifications in Turf Pro Logic. Configure what notifications you receive and how you receive them.

Overview

The Notifications system keeps you informed about important events in your business including job assignments, invoice payments, customer updates, and system alerts.

Getting Started

Notifications are enabled by default. Configure your preferences in:

  • Settings → Account → "Notifications"
  • Or access via notification center (bell icon)

Notification Types

Job Notifications

  • Job Assigned: When a job is assigned to you or your team
  • Job Updated: When assigned job details change
  • Job Completed: When a job is marked complete
  • Job Cancelled: When a job is cancelled

Invoice Notifications

  • Invoice Paid: When customer pays an invoice
  • Invoice Overdue: When invoice becomes overdue
  • Payment Received: When payment is recorded

Customer Notifications

  • New Customer: When new customer is added
  • Customer Updated: When customer information changes

Estimate Notifications

  • Estimate Accepted: When customer accepts estimate
  • Estimate Rejected: When customer rejects estimate

Team Notifications

  • Team Member Added: When someone joins your team
  • Team Assignment: When job is assigned to your team

System Notifications

  • System Updates: Important system updates
  • Maintenance Alerts: Scheduled maintenance notifications
  • Account Alerts: Account-related alerts

Notification Center

Access all notifications in one place.

Viewing Notifications

  1. Click notification bell icon (top right)

Click notification bell icon (top right)

  1. Notification center opens

Notification center opens

  1. View list of notifications:

View list of notifications:

  • Unread notifications at top
  • Read notifications below
  • Grouped by type or date

Notification Actions

  • Mark as Read: Click notification to mark as read
  • View Details: Click to go to related item
  • Dismiss: Remove notification from list
  • Mark All Read: Mark all notifications as read

Notification Preferences

Control what notifications you receive.

Email Notifications

  1. Go to Settings → Account → "Notifications"

Go to Settings → Account → **"Notification

  1. Toggle email notifications on/off:

Toggle email notifications on/off:

  • Job Notifications: Receive job-related emails
  • Invoice Notifications: Receive invoice emails
  • Customer Notifications: Receive customer emails
  • System Notifications: Receive system emails
  1. Save preferences

Save preferences

In-App Notifications

  1. Go to Settings → Account → "Notifications"

Go to Settings → Account → **"Notification

  1. Configure in-app notifications:

Configure in-app notifications:

  • Which notifications appear in app
  • Notification sound (if available)
  • Notification display duration
  1. Save preferences

Save preferences

Role-Based Notifications

Different roles receive different notifications.

OWNER and EMPLOYEE

  • All business notifications
  • Customer updates
  • Invoice payments
  • System alerts
  • Team notifications

TEAM_LEADER

  • Team job assignments
  • Team member updates
  • Assigned job notifications
  • Limited business notifications

TEAM_MEMBER

  • Personal job assignments
  • Job update notifications
  • Limited other notifications

Common Tasks

Viewing Unread Notifications

  1. Click notification bell icon

Click notification bell icon

  1. See unread count on bell

See unread count on bell

  1. View unread notifications in center

View unread notifications in center

  1. Click to mark as read

Click to mark as read

Disabling Specific Notifications

  1. Go to Settings → Account → "Notifications"

Go to Settings → Account → **"Notification

  1. Find notification type

Find notification type

  1. Toggle off

Toggle off

  1. Save preferences

Save preferences

Clearing All Notifications

  1. Open notification center

Open notification center

  1. Click "Mark All Read"

Click "Mark All Read"

  1. Or "Clear All" (if available)

Or "Clear All" (if available)

  1. All notifications cleared

All notifications cleared

Troubleshooting

Not receiving notifications

  • Check preferences: Verify notifications are enabled
  • Check email: Ensure email address is correct
  • Check spam: Look in spam/junk folder
  • Review settings: Check notification settings
  • Refresh: Try refreshing page

Too many notifications

  • Adjust preferences: Disable unnecessary notifications
  • Use filters: Filter notifications by type
  • Mark as read: Regularly clear read notifications
  • Review settings: Fine-tune notification preferences

Notifications not appearing

  • Check browser: Ensure browser allows notifications
  • Check permissions: Verify notification permissions
  • Refresh page: Try refreshing
  • Clear cache: Clear browser cache

Can't disable notifications

  • Check role: Some notifications may be required
  • Verify settings: Ensure you're in correct settings section
  • Try again: Refresh and try again
  • Contact support: If issue persists

Related Articles

Best Practices

  1. Configure preferences: Set up notification preferences early
  2. Review regularly: Periodically review notification settings
  3. Don't disable all: Keep important notifications enabled
  4. Use filters: Filter notifications to focus on important ones
  5. Clear regularly: Keep notification center organized
  6. Check email: Regularly check email for important notifications
  7. Respond promptly: Act on important notifications quickly
  8. Customize by role: Adjust notifications based on your role
  9. Test settings: Verify notifications are working
  10. Stay informed: Keep notifications enabled for critical updates

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